Privacy Policy
Our service is provided by Lincolnshire Community Health Services NHS Trust (LCHS). The trust is committed to protecting the privacy of all visitors to its website. Please read the following to find LCHS’ practices regarding the collection, use and disclosure of your personal information on this website.
Information collected
In operating our website we may collect and process the following data about you:
- Details of your visits to our website and the resources that you access, via Google Analytics.
- Information you provide by filling in forms on our website, such as the ‘'Contact us' form
- Information provided to LCHS when you communicate with the trust for any reason
- Any personal information you send through the website will be collected and stored only for the use it was intended. For example if you use the feedback form to submit a concern or complaint, the information you provide will only be supplied to the relevant department.
Use of cookies
This website uses Google Analytics, a web analytics service provided by Google. Google Analytics uses cookies, which are text files placed on your computer, to help the website analyse how users use our website.
The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.
Log file
LCHS keeps records of the pages users have visited on this website to analyse trends so that it can improve the website. Records do not contain any personal information about users.
Links to other websites
This website contains links to other sites. Please be aware that LCHS does not have control of any information provided on external websites and is not responsible for their privacy practices. We encourage our users to be aware when they leave our website and to read the privacy statements of other websites.
How we use cookies
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work more efficiently, and sometimes provide useful information to the owners of the site.
There are some cookies necessary to this site functioning, such as interacting with our accessibility toolbar. These cookies will usually remove themselves when you close your browsing session. More information can be found in the ‘Necessary cookies’ section.
We use some additional cookies, such as Google Analytics, to help us gather information and improve the website. You have the option to deny use of these cookies; more information can be found in the ‘Additional cookies’ section.
You can find more information on managing and deleting cookies on About Cookies.
The following cookies are necessary to our site functioning.
| Cookie | Purpose | Expiry |
|---|---|---|
| cookieconsent_status | Persistently records your option regarding additional cookies. | 1 year |
Necessary accessibility cookies
The following necessary cookies allow the functions within our accessibility toolbar to work optimally.
| Cookie | Purpose | Expiry |
|---|---|---|
| accessibility-controls | Records option regarding additional cookies. | End of browsing session |
| saveFontSize | Allows the website (CMS) to record if the user’s font size selection. | End of browsing session |
| contrast-mode | Allows the website (CMS) to record the user’s contrast mode selection. | End of browsing session |
| googtrans | Allows the language of page content to be changed and records the language selected. | End of browsing session |
The following third-party cookies are used for analytical and media purposes.
If you do not accept use of these additional cookies, some third-party media content – such as YouTube, Vimeo or Google Maps – may not load on this website.
Analytics cookies
In order to help us to improve the content, format and structure of this website we record and analyse how visitors use the using Google Analytics.
You can read Google’s extensive information on data practices in Google Analytics.
You can opt-out of Google Analytics on our website by denying additional cookies or by using the Google Analytics Opt-out Browser Add-on.
| Cookie | Purpose | Expiry |
|---|---|---|
| _ga | Distinguishes user for Google Analytics. | 2 years |
| _gid | Distinguishes user for Google Analytics. | 1 day |
| _gat | Throttles request rate for Google Analytics. | 1 minute |
| Persists session state for newer versions of Google Analytics. | 2 years | |
| __utma | Distinguishes user and session for Google Analytics. | 2 years |
| __utmb | Determines new session or visit for Google Analytics. | 30 minutes |
| __utmc | Determines new session or visit for Google Analytics. | End of browsing session |
| __utmz | Stores traffic source for Google Analytics. | 6 months |
Embed cookies
We may use embeds from YouTube, Google Maps or Vimeo on our site to display content. That content uses the following third-party cookies. Where possible, we will use privacy-oriented settings to ensure as few cookies as possible require consent.
These additional cookies that remain, and the content from which they stem, will not display on the site unless you choose to ‘Accept additional cookies’.
| Cookie | Source | Purpose | Expiry |
|---|---|---|---|
| CONSENT | YouTube (.youtube-nocookie.com) | Google cookie tracking consent with analytics and/or ad integration. | 2 years |
| CONSENT | Google Maps (.google.com) | Google cookie tracking consent with analytics and/or ad integration. | 2 years |
| __cf_bm | Vimeo (.vimeo.com) | Vimeo ClouldFlare layer which filters out requests from bots. | 30 minutes |